Company

TOP MADE IN ITALY

GEM - General Elevator Machines S.r.L. is a dynamic Italian company established from the ideas of a committed group of people, with long term experience in both the Italian and international lift sector, willing to make available on the market a perfect combination of experience in research & development, designing, manufacturing, sales and after sales assistance of winches for lifts and elevators. Business competence and experience of the founding partners bring innovative design solutions used in GEM machines, completely produced in Italy with up-to-date manufacturing methodologies, highest quality materials all of Italian origin, excellent standard of production and rigorous final testing of every component. GEM policy is to provide a valuable, dynamic and efficient consulting service during any activity before and after sale, with immediate support to any customer’s request, also in case of special products or tailor-made solutions. Guarantee of the best value for money, short delivery time, flexible production structure, versatile products for any kind of installation or renewal of existing lifts: all factors to proof GEM’s customer focus and continuous growth in domestic and export markets, underlying the high reliability characterizing GEM’s Made in Italy winches.

 

TOP EXPERIENCE - Research & development

One of GEM’s main goals is the continuous technical improvement of product, to achieve top quality/reliability ratio. The Company has defined and deployed all needed financial and technological means to reach this target, accumulating know-how and experience to guarantee immediate and complete respond to any technical need and request by the customer. Heart of these activities is GEM RESEARCH & DEVELOPMENT department, equipped with cutting-edge tools for the design of new products (CAD, FEM, calculation software for mechanical components, dedicated software for the calculation of gears, FMEA) and for testing / analysis process (FFT vibration analyzer, FFT acoustic pressure analyzer, digital thermometers and multimeters, signal amplifiers or instrumentation management, strain gauges for structural analysis, metrology area for dimensional controls, Test Tower with possibility of AC1, AC2, VVVF v/f and vector drive). Thanks to a.m. facilities and skilled operating procedures created through long lasting experience, GEM is able to greatly reduce the time required for the development of new products, from feasibility concept to final industrialization. In addition, the study of customized solutions is very fast and efficient, given first-rate technical skills and expertise. GEM’s RESEARCH & DEVELOPMENT dept. is also taking care of any step as far as product certification and compliance with reference standards are concerned. GEM continues to invest in research and technological update, the RESEARCH & DEVELOPMENT dept. launches advanced studies in cooperation with technical institutions and accredited Research Centers, with the aim of defining the product of the future (eg. boundary lubrication, use of new materials, variable braking system and energy recovery concepts).

 

TOP QUALITY - Production & quality control

Since the very beginning GEM production process and quality control procedures have been managed to guarantee utmost quality standard for each product., given to:

  • Careful selection of qualified suppliers, most of them certified according to international QA/QC systems
  • Precise quality control procedures applied to any incoming raw materials and half finished components, all of Italian origin
  • Use of skilled and highly motivated personnel
  • 100% control with accurate final testing for each machine before delivery (with particular regards to absence of vibration, noise and oil leakages), with record and storage of technical data (mechanical and electrical).

The innovative production management, combined with the use of modern manufacturing techniques and facilities, together with stock availability of critical items, is allowing GEM to provide their customers with very flexible production and short delivery times, limited to 3÷4 days only in case of urgent cases. With 6.000 sqmts production area, out of which 3.000 sqmts covered, GEM’s production capacity is nowadays exceeding 15.000 machines/year.

General documents

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